Sears

I purchased a very expensive 3 in 1 pool table, pingpong table, air hockey table for Christmas and it was delivered to the home in time for Christmas. When it was time to put it t...

The customer service dept is by far the worst I have ever dealt with. Please speak to the store mangers first. CS staff refused to let me speak to anyone further, threatened to not...

Cant reach anybody so i can renturn the google pad i been calling for days and it did come with any warrany and we havent had it for long it wont charge i call the better b@b they...

Hello - I have been logging my contact with Sears so you can truly understand the frustration on my order of PuR Ultimate II w/Two Stage Filtration Replacement Water Filter order n...

I spoke with a rep on Jan 23rd and agreed to an autopay for $472 on Feb 14th...they took the funds on the Jan 24th overdrawing my account and my car insurance lapsed because the f...

Dec 8th - Gas Grill scheduled for pickup – returned merchandiseReceived the phone call that sears will arrive between 8:30 and 10:30. I was home during that period. ...

I really don't mind having my product delivered later than promised, but enough with the LIES! Seriously. If you want to know why Sears stores are in the news, here's a per...

I placed an order at sears.com for pajamas for my husband. I was charged sales tax. There is no sales tax on clothing (including pajamas) in New Jersey. I wanted to complete the...

I went to Sears because of Sears Price Match Plus Policy at Chandler Fashion Mall, AZ. I had an ad from Fry's Electronics for a Samsung RF 267AEPN. The listed price in Frys was $14...

I bought a xbox 360 and it said in the advertisement that it comes with stuff that it does not come with and they will not go good for the stuff that is missing when i contacted s...

I purchased two appliances that were scheduled to be delivered on the 20th. I received a confirmation phone call the night prior and got everything ready for the next days delivery...

My husband purchased a new tractor from Sears a couple of months ago. The mower is not working. Fortunately, my husband purchased a service agreement. He scheduled a repair call 3 ...

Ordered weight lifting equipment on online from Sears on 1/8/12 to be shipped to my home. Called 1/20/12. Equip had not been shipped nor could they tell me when it would be shippe...

How can a part to repair a Kenmore front loading washing machine be on back order for at least six weeks? Their resolution center offered $25.00/week up to $100 (4 weeks!) to com...

On December 31, I purchased a hot water tank from Mr. Dante (Sears Installation Rep) through the Sears internet department. I was told the cost for the tank was $477.00 and the in...

I bought a freezer a week ago and promptly filled it with $200 worth of food. When I checked a day later the food had thawed! I called Sears and they sent a repair man who said i...

I ordered a washer/dryer with all necessary parts and full installation. On the day of delivery they took my old washer and dryer (which still worked) and left without installing t...

Don't EVER ORDER FROM SEARS. Ordered an item. Had no idea it would be coming from a 3rd party merchant. That merchant, Denny and Kathy's Superstore, sent an inferior model,...

TO: Sealy Company Headquarters Attn: Consumer Support One Office Parkway at Sealy Dr Trinity, NC 27370 From: Ed Galicki 422...

Ordered 10 x 12 metal shed online 12/12/11. My account was charged the same day as order. Received confirmation email from Sears. Order due in store 1/10/12 - 1/12/12. Called Cus...

Less than 2 years ago I purchased a Kenmore Elite Steam HE washer for ~$1400. I'm a single guy so the washer is far from overworked. Washer start making noise when ...

Ordered from in store and several items on line. On line order was partially delivered... emailed three times called twice.. not sure if I'll ever get the item. In store item...

I went on the Sears website to order a laptop. Well i assumed if ordering from their site it would be coming from then. Like if you order from Walmart the item comes from Walmart. ...

I was only looking at tv's when after 15 min. Ron stops by to see if i need help. He didn't tell me anything about them, but suddenly got angry when i didn't want to p...

The worst shopping experience ever! I purchased an item from sears.com few days before Christmas. Since it was a Christmas gift I really wanted for it to arrive before the Holidays...

We went to the local Sears in Ware Ma and with their help and a STORE receipt and our credit card, we ordered a generator on Nov. 21. It arrived Dec 3 and was obviously damaged wh...

I ordered a washer/dryer from sears.com on 12/29/2011. The ONLY day I could take delivery on it was January 13. I was able to select this date during checkout. When I placed the...

I had a very bad experience with a third party company that sells through the Sears website. Not only was the item defective, but the sellers were incredibly rude when I tried to r...

I placed an order on Sears.com on 8-24-11 for an xbox 360. The ad that week featured it on sale for 199.99 with a 50.00 award card given with purchase. I received the xbox on 8-26-...

Brought a washer from sears in 2009 and had nothing but problems the bearing went out and had a hard time with A&E Service Factory Service with not coming out to my home to have it...