Sears - Lost item no response
order # 452152798
I wll not stop until this email is forwarded to Mr. Dambrosio, Mr Boire
Just a note to,let you know how screwed up things are at Sears.
I ordered a recliner on line, approx. 4 weeks ago and a delivery date
of today was set and agreed to.
Lasrt night at 9:00 pm I received an automated call advising me my
order would be here between 2 and 4 pm today
I had friends come to my home and rearrange my living
room furniture and DISCARD MY OLD RECLINER. I/2 hour ago I was advised
that there would be no delivery today, and as a matter of fact the item
wasn't even in your warehouse.. I find this an incredible way to do
business and will be advising every consumer agency I can about this.
I am 75 years od and need a recliner to be able to sleep and rest due
to serious arthritis.... Now I have no recliner at all.
WHY WOULD ANY COMPANY NOTIFY A CUSTOMER THAT AN ORDER WOULD BE
DELIVERED AT A SPECIFIC TIME AND NOT EVEN HAVE IT IN THEIR WAREHOUSE
AND NO IDEA WHEN IT WILL COME IN>???????
I am looking in to all other options at this time, including the
More Review Details
You May Also Like
- "I earned 73,293 miles/points using my Sears Citi card this year which pays one pt/mile for every dollar spent. Last month I spent over $13,000 on my card, and paid..."
- "On January 12, 2013, I ordered a futon from Olejo.com, through Sears.com's web site - a New Energy Fuji Futon Queen Frame, SKU#NEW8414. After having it for approximately 60 days,..."
- "I took my electric Craftsman mower into the service center to be repaired. It was only 18 months old and was under a 2 year parts and labor warranty. I..."
- "My husband and I upgraded to better seats yesterday on a flight from Denver to Ft Lauderdale. We upgraded at the Denver airport at the United Airlines help desk. We..."
- "What can I say about Tim Jones of Floors to Go Boca Raton? He's a nice guy, very warm and inviting when you are shopping for flooring. But, that's where..."
- "I contacted Live chat customer service after 1.5 hours of chat still no resolution. Gravely disappointed! Unacceptable "customer service" received damaged broken headboard. Since the frame is metal and a..."
- "A Total Pre-mediated Scam. Has a Driver. Phone # is 909-257-4496 Here Name on the Ad is Dee Dee. Very Dangerous. Only does Outcall. Be Very Careful. Once she shows up, the..."
- "We had Zerorez come out last year with no problems and the carpet was totally dry in 4 hours, Great experience! We had Zerorez again come out this year and clean..."
- "Hi my name is Susana Carpenter Yesterday 05-26-2016 at 6:23pm I Visit The Popeyes On 735 myatt drive in madison tn 37115 the store was very busy and its on of..."