Ordered outdoor furniture, received 4 of 5 pieces, 5th piece returned due to damaged while shipping.When speaking with customer for SEARS I was told that I would have to place the order AGAIN because of their inadequate billing.
I do not understand that if the warehouse receives a returned item that has been damanged, then why won't they issue the item again. But noooooo they want me to place the order again. If I did this to my customers they would not return to me for other services.
Therefore, I will not do any business with Sears again or any other entities owned by them.I will be disassembling the items that were received because their customer service is inadequate!!!
Looks like the new CEO cannot fulfill his promise to FIX Sears.
More Review Details
You May Also Like
- "I bought a Kenmore Ultra Wash dishwasher from Sears in 2011. The model is 665.13742K603. After two years the buttons have quit working. I read on multiple sites..."
- "We purchased a Kenmore Dishwasher (Model 665.13732K601) when we remodeled approximately 4 years ago. The dishwasher has done a good job cleaning, but after the first year the buttons..."
- " On 11/17/2013, I called Sears (800-4-MY-HOME) for my refrigerator(purchased it from Sears) problem there was a fire breaks out around compressor area. So I requested a report and claim..."
- "On Sept. 18, 2012, our company received custom-made heat exchangers used in the manufacturing of research aquatics systems. Estes Express was the carrier. The crate looked fine when we got..."
- "My computer is being held hostage by these bozos. First, they claimed my warranty was expired which was bogus because I've had this Yoga tablet for barely a year. They..."
- "This guy is completely unprofessional; his work is amateur at best, and a hassle to deal with. He claims that his work is good, but the fact is, he..."
- "This is a reason why I hate Fedex! Lazy ..."
- "I visited the new walmart, in biloxi, ms. I was gonna purchase some grapes. Below the grapes the price says $2.48. When i check out i found out there by..."
- "I won an XT1 Cub Cadet in a raffle and paid NY state tax upon delivery from ECK in Syracuse NY. ECK is a reasonable business except the Cub Cadet..."