Ordered outdoor furniture, received 4 of 5 pieces, 5th piece returned due to damaged while shipping.When speaking with customer for SEARS I was told that I would have to place the order AGAIN because of their inadequate billing.
I do not understand that if the warehouse receives a returned item that has been damanged, then why won't they issue the item again. But noooooo they want me to place the order again. If I did this to my customers they would not return to me for other services.
Therefore, I will not do any business with Sears again or any other entities owned by them.I will be disassembling the items that were received because their customer service is inadequate!!!
Looks like the new CEO cannot fulfill his promise to FIX Sears.
More Review Details
- Monetary loss:
- Product or service
- Outdoor Furniture
- Review category
- Supermarkets and Malls
- Review rating
- 5 out of 5
You May Also Like
- "All I wanted is to buy a shoe, which cost 60 dollars, the representative said i gt 20 dollar discount for the card. I fell for it, today I REGRET that..."
- "Sears and the third party delivery that they are using, have been a horror story for me and my wife as well. Purchased a Sealy Granite Bay Ti2 mattress Jan..."
- "Received an email from craftsman club on thursday reminding me that their sale ended saturday 4/13. The sale started on 4/7. I opened the email and clicked the link..."
- "Sells POOR Quality Defective Merchandise. Sells POOR Quality Merchandise that may be Hazardous to Human Health. Fails to Communicate to Customers after Reporting Problems POORLY. Fails to Fairly Remedy even Serious Issues with..."
- "I have tried contacting Sandy to find out WHY my daughter was accepted by phone and received her packet in the mail and a couple days later received this letter..."
- "Wyndham Worldwide, Wyndham Vacation Ownership, Fraud Validation - Senior Management Speaks- A Robert Paisola Exclusive 2012 SEE FULL NATIONAL STORY WITH PHOTOS AND VIDEO AT THE TIMESHARE CHRONICLES : http://timesharescamsupdate.blogspot.com/2012/04/wyndham-resorts-senior-management.html For..."
- "I slipped & fell on some dog urine that was not cleaned up. Petsmart Utica, Mi is notorious for the Oops stations not having paper towels in the dispensers so..."
- "we bought a reclining couch and love seat and a matching recliner. The love seat was defective and we were shipped a new one several weeks later this new one..."
- "Tampa, FL. From the second they took over Verizon Fios, it's been a disaster. Customer service is completely clueless and the website and self-serve phone services do not function. I..."