Sears Appliance Repair= Back ordered part for 6 weeks.

1376 of 2757 Sears Reviews
Jan 19, 2012
review #290453

How can a part to repair a Kenmore front loading washing machine be on back order for at least six weeks?Their resolution center offered $25.00/week up to $100 (4 weeks!) to compensate for inconvenience.

Hardly compensates for laundrymat trips several ties a week.

Give me the money for the repair cost since it is under a service agreement ($1,000) and let me buy a new machine with delivery in two days.I can assure Sear's that I will never purchase another Kenmore appliance if this is what I can expect for future repair down time for my appliance.

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1376 of 2757 Sears Reviews

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