Sears Kenmore Gas Grill

Home » Consumer Reviews » Appliances » Sears Kenmore Gas Grill

Sep 8, 2008

Sears complaint by Imagoodolboy

I purchased a $1300 gas grill for $300 because it was last years model. Sears sold me the full protection warrenty for $300 that covered the entire grill because it was still brand new. The grill was missing pieces so I scheduled a tech to come and check it out and order the correct pieces. During that time I found out that the rotisseri that came with the grill doesn't work. I have had a replacement part ordered since June 08. Sears has told me every month that the part has been ordered and gives me a delivery date. That date passes and no replacement part. They say it's on back order. How is a replacement part on back order for 4 months? They just plain suck and lie to you. One person went as far to say that they showed the part has shipped and I should get it in a few days. Nope....

More Sears Reviews

ads from Shopzilla

BizRate

Discuss
Sears News

on our forums

Quote this article on your site | Views: 200
Sears Complaints

Comments (1)

1. Written by seared, on 08-09-2008 20:28

75% off sounds like a great deal.

If they are covering the grill with a warranty you paid for then that rotisseri should be working by know.

I'd go to the BBB with a copy of the service receipt showing that the rotisseri is broke and that a part was or will have to be ordered.

Report

Comments on Sears Kenmore Gas Grill
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments