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I was told I would receive a new Credit card because my old one would not swipe in the machine any longer. The girl said she needed my SS number and I told her I was not giving it to her because I was standing in front of her with all my information that she needed....
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I didn't like
  • Poor response from sears
#1053405
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Sears Garage Door (through the internet)
Sears Garage Door (through the internet)
Sears Garage Door (through the internet)
Sears Garage Door (through the internet)
Summary: 1. New garage door ($1,400). 2. Two months of use. 3. Garage crumples from top down due to improper installation (garage opener set improperly). 4. False advertising (Sears uses a 3rd party contractor who it does not/cannot hold accountable). 5. Contractor is...
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Anonymous
Anonymous

They won't be around by the end of year. Call the bbb news media and hire a lawyer. Rochester NY

1.0
Product
I liked
  • When they will finally close
I didn't like
  • False advertising use of 3rd party contractor
#1053163
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I visited the Sears store today at 5500 Buckeystown Pike around 9:35 a.m. The store sign states the store opens at 9:00am. I returned a Lands End product (bought online) that was too small. I took the opportunity to look around and decided to look at some Land's End...
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1.5
I didn't like
  • Hostile
  • Racist
  • Customer service very bad
#1052354
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Outdoor Furniture Review

Sears
#1052632
1.0
Would not give credit to on line shopping. Will never shop Sears again
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Dishwasher Review

Sears
#1041309
2.2
I have had the repairman out here 6 different times for the same problem and they wont replace it . It keeps getting water in the bottom of the dishwasher and the gentleman who was here said it need to be replaced.
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Sears Cashier Review

Sears
#1037271
2.3
i pay my credit card in sears adventura, the cashier in clothing section so rude, she did it to me twice. she even can't say good morning and thank you. she don't know how to treat her costumer, she is arrogant, no respet, why sears hired this kimd of people. o forgot to get name next time I'll get it.
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T-shirt Review

Sears
#1037049
4.7
Bought a lawnmower from Anthony at Jefferson valley. Very pleasant experience. On way out, tried to buy a shirt. 2 registers open, spanish girl and woman w long white hair. White haired woman skipped me over twice to take other customers. Left the shirt and returned the lawn mower. Wint be back anytime soon
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Sears - Over charged and horrible customer service!
Sears - Over charged and horrible customer service!
I placed an order online with Sears. It was a great deal (at first). I ordered a patio umbrella with 4 seat cushions. After I added these to my cart I had several discounts plus I had $101.93 in my Points Savings to use. After adding my $101.93 to my cart (which was a...
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1.0
#1052002
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When I bought my washer and dryer we were upfront and said we were moving within 6 months. Sears said not a problem we can reinstall in your new place just call this number. Not only have I called the sears number but I have also shown up at the store asking that the...
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1.0
#1051846
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Do not use sears as a repair company or appliance retailer.The company does not care about repairing your product they are only concerned with how much they can upsell you. When you call for service you will be pressured into purchasing a whole house warranty. If you...
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#1051697
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My husband has had his boots for a little more than a month and the sole is starting to unglue. I took them to Sears since it's well within the Die hard work boot warranty that the supposedly give for 90 days and the manager said he couldn't exchange them because they...
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2.1
#1051657
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Have had Sears 139.53918D garage door opener since 2013 with no problems until lately. Right now, I'm having trouble with the Cover of the Smart Control Panel. Have to dicker with it for a while before it activates the door. Seems something needs to be adjusted behind...
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4.3
#1051633
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I agree that Sears has the worst return policy. We bought a wet vac which was on sale in April 2016 and thought we would keep it until May 2016 when it was our son's birthday. We didn't realize there was a 30 day limit on exchanges. When our son received the gift in...
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3.7
I didn't like
  • I did not like the 30-day return exchange policy
#1051524
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Contact Sears

Headquarters Address:
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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On April 28th, Sears came to my home to repair my TV. Upon inspection, the repairman sent his information to Sears. It was concluded that the TV would be replaced as it would cost to much to repair. I was issued amount for replacement and told to go to Sears to pick...
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1.0
#1051291
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