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We purchased a new ELITE front load washer in 2008.In December the warranty expired and 6 months later so did the washer.

First trip from repairman from sears cost $234 to fix a F35 code. Two weeks later the washer quit again. Second trip from sears repair now the washer needs a CCU units costing over $400.

Third trip from sears repair refund my money for F35 switch but sill change service call.

Let's see I am spent $1200 on a SEARS washer that lasted l months after the warranty expired and I need to spend about $650 to repair it.

I want sears to replace this washer and stand behind their products.

Reason of review: Damaged or defective.

Monetary Loss: $1200.

Preferred solution: Let the company propose a solution.

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Anonymous
#873030

I purchased my washer in March, by August it was leaking. We have now spent 5-8 hours/week waiting for technicians to come to our home. After 8 visits (they replaced the tub, the pump, the hoses), it is STILL leaking and they are STILL giving us the run-around.

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