Purchased the tractor on 5/19/14. Brought it home, unloaded from truck, drove 20 feet to garage for gas....tractor would not start again.
Called Sears help line...told they could not help us because our purchase would not be entered into their system for 4 (four) days. Local outlet store employees don't answer phone as verified by Sears help-line person. Finally talked with local store employee who went through a couple of steps we had already tried, without success. I told them to pick up tractor and was told they could not pick up for 4 (four) days.
We were to leave town before that time. They said someone must be present for them to pick up tractor.
Told them that was not possible since we were leaving town and they could pick up tractor or talk with our attorney. Haven't heard back from them.