Sears Reviews and Complaints
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Sears in Livonia, Michigan - Wrong order shipped
- Abusing customer service
Sears screwed me out of replacing my fridge under warranty
- I will like it when they are out of business
Update by user Nov 19, 2015
I would recommend only getting help from people at the store location they are very nice and will go above and beyond to help you. If you have to call their delivery service they don't know whether they are on foot or horseback. They will transfer you to a bunch of...
- I didnt like getting screwed out of my money
- Customer service stinks
- Very poor customer service from management and retail support
Sears in Omaha, Nebraska - Kenmore elite double oven
Don't shop early at Sears
Update by user Dec 16, 2015
UPDATE: Emailed Sears corp. but never got a reply.
Bye-Bye Sears! Will never shop there again............
Original review posted by user Nov 18, 2015Bought an item for hubby for Christmas. (on-line) The price went down but since it is past the 7-days of purchase they will not refund the difference. I can however, take it back to the store (it is a LARGE item) and re-buy it at the lower price ~ crazy!! Just give me the difference. I won't shop there early again if at all. Not right! It is marked on my invoice that it is a gift item - should nix the 7-day policy for refunds, ESPECIALLY around the holidays. No wonder Sears has a problem staying in the black. I could of and will next time go Home Depot or Lowe's.
The last purchase I will ever make from Sears
- Being lied to
- Incompetent employees and being lied to
Sears Reward Points Review
Sears - Kenmore Washing Machine Review from Bellflower, California
Sears in Newburgh, New York - Bad customer service
- Too much to list
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