Vernon, New Jersey

ordered a new c1500 treadmill.Saturday the truck arrives with a used beat up carton wrapped with tape, on the carton was not mine. called customer service and was told they would deliver my new treadmill Sunday.

Sunday the truck arrives and on the truck is the same treadmill as Saturday. customer service tells me they are very sorry and will deliver my new treadmill next Saturday. Saturday comes and you guessed it, a beat up cartons with someone else's name. to make matter worse there are 3 other brand new treadmills for other customers.

i am now told they will deliver Wednesday at 6pm when i arrive home from work.

get a call Tuesday and the delivery time is 11am. they denied the 6 pm delivery.

Product or Service Mentioned: Sears Delivery Service.

Monetary Loss: $1300.

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