I bought a carrier infinity heater and central air system from sears with a five year warranty with service and repair. Air broke on the hottest day in the east.
Called sears and was told no one can come out until 6 days later. Needless to say, we could not be without air for that long. Called another company and they came 8am the next morning. It was the compressor.
It cost me 1970.00. When I called sears, they told me I negated my warranty. I'm now trying to get some money back for the part which in reality is the whole air conditioner. I will never shop at sears again and intend to call a news channel to inform them of what happened.
I would never reccomend sears for anything. Not like they used to be.
Product or Service Mentioned: Sears Repair.
Monetary Loss: $1970.