Hogansville, Georgia
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OUR KENMORE REFRIGERATOR WAS NOT COOLING PROPERLY. REPAIRMAN REPLACED COMPUTER BOARD.

STILL DID NOT COOL PROPERLY. REPLACED COMPRESSOR, CONDENSOR AND FANS. WORKED FOR ABOUT A WEEK. CAME AND REPLACED THE BOARD AGAIN.

NEXT DAY NOT COOLING AT ALL. WE HAVE ALREADY LOST A GARBAGE BAG OF FOOD WHICH THEY DID NOT REPLACE. GET THE COOLERS OUT AGAIN.WHY WOULD A $3600 REFRIGERATOR ONLY WORK FOR 3 YEARS. OUR 20 YR OLD ONE IS STILL WORKING IN OUR DAUGHTER'S GARAGE.

DOES SEARS EVER HAVE TO REPLACE A FAULTY PRODUCT?

SEARS HAS POOR CUSTOMER SERVICE. THEY DON'T CARE.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Feb 04, 2016.
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