Hogansville, Georgia
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OUR KENMORE REFRIGERATOR WAS NOT COOLING PROPERLY.REPAIRMAN REPLACED COMPUTER BOARD.

STILL DID NOT COOL PROPERLY. REPLACED COMPRESSOR, CONDENSOR AND FANS. WORKED FOR ABOUT A WEEK. CAME AND REPLACED THE BOARD AGAIN.

NEXT DAY NOT COOLING AT ALL. WE HAVE ALREADY LOST A GARBAGE BAG OF FOOD WHICH THEY DID NOT REPLACE. GET THE COOLERS OUT AGAIN.WHY WOULD A $3600 REFRIGERATOR ONLY WORK FOR 3 YEARS. OUR 20 YR OLD ONE IS STILL WORKING IN OUR DAUGHTER'S GARAGE.

DOES SEARS EVER HAVE TO REPLACE A FAULTY PRODUCT?

SEARS HAS POOR CUSTOMER SERVICE.THEY DON'T CARE.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Sears.

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