OUR KENMORE REFRIGERATOR WAS NOT COOLING PROPERLY.REPAIRMAN REPLACED COMPUTER BOARD.
STILL DID NOT COOL PROPERLY. REPLACED COMPRESSOR, CONDENSOR AND FANS. WORKED FOR ABOUT A WEEK. CAME AND REPLACED THE BOARD AGAIN.
NEXT DAY NOT COOLING AT ALL. WE HAVE ALREADY LOST A GARBAGE BAG OF FOOD WHICH THEY DID NOT REPLACE. GET THE COOLERS OUT AGAIN.WHY WOULD A $3600 REFRIGERATOR ONLY WORK FOR 3 YEARS. OUR 20 YR OLD ONE IS STILL WORKING IN OUR DAUGHTER'S GARAGE.
DOES SEARS EVER HAVE TO REPLACE A FAULTY PRODUCT?
SEARS HAS POOR CUSTOMER SERVICE.THEY DON'T CARE.
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