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Sears - Labor Payment Review

All Seasons Mechanical I was a contractor for sears for four years I have saw them take advantage of so many people I tried to get customers what they paid for after other contractors messed up the job completely. Now they refuse to pay me I would advise everyone to stay away from Sears compleatly.
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1 comment
Anonymous
#935753

Get this one; Labor Ready in Albany, NY workers called the cops on the brach that started paying every week instead of every day like the sign says. We are going to change that back to daily pay in Scenectady too!

It's false advertizement to not pay each day as the sign says; "Daily work, daily pay."

But it's getting deeper still!

NOW I'm told one has to call in before the Friday they're paid to let them know to pay you for the hours you worked...ISN'T THAT WHAT WE TURN IN THE TICKETS FOR? For 4 months I've gotten paid for the days I worked there and now all of a sudden, I have to call and tell them I worked somewhere???

Review
#542805 Review #542805 is a subjective opinion of poster.

Sears - Repair man never showed after waiting all day and then they couldn't reschedule for a week.

1.0
Details
I am writing to tell you about our very upsetting sears experience. My husband and I both had been out of the country while my father was at our home watching our four young children. While here our washing machine, which is fairly new and was bought at sears, stopped working. It was reading a code that said the door was open, however the door was shut. You can imagine the laundry that was building up having four young children. My father made the EARLIEST appointment , which was Sat. between 3-7 (four days after the machine broke). Because he had to take my daughter to a 3:00 soccer game and then pick me up at the airport, he hired someone for $15.00 an hour to sit in our house and wait for the repair man. She was there from 2:30-5:00. We all walked in the door at 4:45 and she said no one had arrived, but that the phone did ring once just a few minutes prior to us coming home but she was in the restroom and unable to get to the phone in time. I immediately (despite the fact that I had not seen my kids for over a week) picked up the phone to check the messages. It was from sears saying the repairman was on his way to our house, his last and final stop. If there was is a problem or we need to reschedule to please call 1800 469 4663. Since there was not a problem AND we did not need to reschedule, we did not call! We assumed from that message he would be there at any moment. After an hour of waiting and snuggling our children, we thought it was odd that the repair man had not yet arrived so we called the 1800 number. The first time we called the women disconnected us. So we called back. The second time . This time we got a representative that said the repair man decided to NOT COME to our house since we did not answer when he called. WHAT? I still have the voice mail on my machine and It CLEARLY states that I should call if there is a problem with him coming. We asked to speak to a supervisor and we were transferred to Aron #803565, who I have to admit stayed very calm despite how upset both my husband and I were/are, he went on to inform us that the next soonest appointment would be next Thursday…9 days from when my father first called. As I stated to Aron on several occasions, this is unacceptable. We have called anther repair company that is coming out TODAY and fixing the issue. We will no longer be using SEARS for any of our needs and we plan to write an online review so others can know and be warned of your awful procedures and customer service. Shame on you SEARS!
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Review
#542617 Review #542617 is a subjective opinion of poster.
Service
Sears Repair
Reason of review
Poor customer service
Preferred solution
use another company to fix my issues and never use Sears again!

Sears in Findlay, Ohio - Ruined our engine

1.0
Details
WE were driving from Florida to Michigan to relocate. We wanted to be sure the car was safe with two toddlers. We had the oil changes etc at Sears. THey did not put clamps on properly and the oil leaked out on Sunday morning in bumf... Ohio where there was no one open. So here we were, on the side if the road with two crying babies and we had no cell phones then. Sooooo, this *** poor service has been going on for a very long time..... All they said was well we must have done something g after they did the service...BS>>>>>
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Review
#542477 Review #542477 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$3850

Sears in Marietta, Ohio - Shoddy merchandise, slow service, expensive fix

I bought a refrigerator, dishwasher, stove and microwave from Sears 1 1/2 years ago. Three months ago, the frig began to malfunction. It would not stop making ice. I emptied ice tray daily for a couple of months when frig started leaking water onto my new wood floors. I called for a repairman & was told I cou;dn't have anyone for 3 weeks. He came today, fixed the problem in ine hour and charged me $204. I protest that this should not have happened to a new refrigerator in the frst place and if it di, a repairman should have been available within a few days and I protest the exorbitant cost. Also. in spite of the fact that I moved my refrigerator away from the wall daily to clean up leaking water, my new wood floors are discolored due to the water. Shoddy merchandise and terrible service. I would not recommend Sears to anyone.
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Review
#542038 Review #542038 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund

Chilliwack Sears Sucks

I ordered a box spring and mattress on line thru an email Sears had sent to me. It arrived quickly but the two othro pillows they promised free took forever. It was a matter of me hounding them, making several phone calls, going in to check my order physically to find out the pillows still were not there. I have been billed now on my Sears credit card - meanwhile I refuse to pick up the set until everything is there. Finally I got so pissed off that i swore at the warehouse guy, my apologies but I left him my number to tell me to call me when the pillows have arrived and then hung up on him. I hate to say but it should not get to this point of having to yell and swear at someone in order to get things done. Meanwhile as I write this review I received a phone call from some guy in Sears telling me that everything is there! I told him I will be in this Saturday. I wonder if I would of told them to have it delivered, would they have brought out my two pillows at a later date. I await to hear back from them but will never buy anything from Sears again either on line or thru the catalogue.
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Review
#541620 Review #541620 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Price reduction

SEARS Changed & Not For The Good

1.0
Details
My parents just put in new kitchen linoleum and needed a new refrigerator. They had one delivered from Sears. The 2 delivery guys were extremely rude to my elderly parents and actually kicked and DENTED the side of their brand new fridge while trying to slide it into place. They then TORE a long strip of their brand new flooring and my parents had to PAY for the floor guy to come back to repair it. SEARS would not listen to or help my parents resolve these issues. They were rude and insisted, they were at no fault. A friend of my fathers used to work for Sears in their appliance dept and swears that they refurbish USED appliances and sell them as new. The ice machine started leaking at 6 months. Wish this friend would of warned them BEFORE, they bought a Sears appliance!
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Review
#541424 Review #541424 is a subjective opinion of poster.

Sears in Live Oak, Florida - Rude associates that lie to cust

1.0
Details
I had a serv man out to repair wsher.Could not do 1 load did not work.I phoned Sears was told repairman would call back within the hr that was tues. Sept 30 have still not heard frm him.I called many #s most with foreign people all I got was liess broken promises .I am 64 grew up with Sears over the yrs bought pool sat. and had credit line with you always thought Sears help this ctry grow now I wouldnt trust anything u folks tell me Does nobody at Sears care about cust anymore? I think word of mouth can be a blessing or hurtful for my part I have nothing to good to say about the store I grew up with.I trully believe you would rather outsource your workforce go save $ and to avoid really helping your cust.If any does care I would appreciate hearing frm english spking. person I did spk. with 2 emp that did spk english and got nowhere even told It didnt matter to them I had been lied to and treated rudely I do have their names & I d #s.Please call my hse #s you have all this info on file since I called so many times.If u dont contact me Ill figure u are a company of lies. times times. If you choose to ignore me you will prove me right
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Review
#541394 Review #541394 is a subjective opinion of poster.
Service
Sears Repair
Reason of review
Poor customer service
Loss
$186
Preferred solution
Full refund

Sears bad customer service

1.0
Details
My GE washer is leaking and called sears and made appointment, the window was 1 to 5 after staying home and waiting 4 hours , technician called at 4:55 and said he can't make it, made another appointment and again at 3:30, technician called and said he can't make it what kind of customer service is that? I called 9 times to speak to a manager and it keeps getting connected to the international call center and when I ask them to transfer me to a manger, they all hang up worse customer service all they did, schedule another appointment and they offer 50 dollars gift card, I have already paid 90 for technician to just take a look at my washer and they ask for another 400 for a washer that I bought 700
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Review
#540620 Review #540620 is a subjective opinion of poster.
Service
Sears Manager
Reason of review
Poor customer service
Preferred solution
Full refund

Sears Repair Review

Called to have a repair on my washer that is under warranty...my scheduled appointment was going to be a month away. ..waited from 8 to noon no show no call...called sears to ask why and they tell me its going to be another month...absolutely unacceptable customer service. ..i will never spend money at Sears again
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Review
#540389 Review #540389 is a subjective opinion of poster.
Service
Sears Repair

Horrific Billing Service Review

Horrific billing service! Please contact me. 410 241 3741
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Review
#539598 Review #539598 is a subjective opinion of poster.