
Sears Reviews and Complaints
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I have the same problem. I’ve replaced everything three times I’m still working on it as for I’m a mechanic and I’ve started isolating components to run it without them still getting “ce” I’ll find it god help me I’ll find it.
I wish there was somewhere I could find diagnostics for the controller board they keep sending suitable replacement controllers but they didn’t work right. Seems their is a standard failure after few loads and then 30 second failure.
Sears review in Washington, District Of Columbia: Poor commiunication with outlets
On Dec 18th, I received a call saying it was a little delayed with an "expected" shipping date of Dec 29th. No word going into the 3rd day of January
Sear has the worst reward card out there , I could not order my reward gift cards on line the web site would not let me log on. so I used the phone, After the lady read the lists of card I could get
I decided to get some movie theater card.
My kids go to the movie.
She never mention they would be more than an hour drive away,that the gas getting there and back would cost more what the ticket here would cost. There there was only 3 theater that accept this card in northern Calif.,I also got a gas card for a gas station that I don't usually use because their prices are so high.My Sear card charge me more than my other cards and the reward suck.I will no longer be using their card.
Sears review: Persistent and unsolicited SPAMMER

Kevinfriedman,
Hello, my name is Liz and I am with the Sears Cares escalations team. We are terribly sorry for the troubles you have been experiencing surrounding the repair of your icemaker. Please be assured that this certainly is not the level of service we strive to provide our customers. From your post we can see that we certainly have let you down. We would like the opportunity to speak with you to ensure the issues with the repair are addressed and hopefully restore your faith in Sears. At your earliest convenience please send the following information – contact #, the name and phone # used at time of purchase, as well as the screen name that you have been assigned to reference your post (kevinfriedman), to smadvisor@searshc.com. We look forward to speaking with you.
Thank you,
Liz R.
Social Media Moderator
Sears Social Media Support
Sears Outdoor Propane Gas Grill Response..express concern????
Sears review in Boston, Massachusetts: AWFUL customer service
Sears review: No show
Sears review in Bay City, Michigan: Extended Warranty not honored on recalled dehumidifier
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Dear 352da2a,
We are very sorry to hear about the problem you’ve encountered with us and that you didn't received better assistance when visiting our local Sears store.
Please send an email with your contact information (preferably a phone number) to SMAdvisor@searshc.com. Please include your screen name (352da2a) for reference to your issue.
We appreciate your business and look forward to speak with you soon.
Dee M.
MySears Community Moderator