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I bought a compactor form the store in Tyler, Texas. I was not happy with the performance, so they offered me a replacement. I did not accept it because the compactor they were going to give me was the same 1/3 horsepower as the one I had, and I did not think it would...
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1.0
I didn't like
  • No one will help
#1390383
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I purchase a samsung door in door refrigerator in January 2016 and the it went bad in early 2018. I contacted sears several times to get someone to come, once the repair man came he stated that the compressor is done and needs to be replace. After waiting for a call...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

1.0
I liked
  • It is a living nightmare
I didn't like
  • Dishonesty
#1388938
Reply to reviews
i sumitted a complaint to better business when i was under the impression was solved a few month ago had to cancel the card when i had made payment to 248 when days later 150 was taken which they said was interest no way i was paying early and more then the amount fine...
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Anonymous
Dutch

Can you re-post this in English please?

3.0
I liked
  • Credit was easly given
#1388323
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i am calling now to cancelled my contract. the employee is telling me that i have to pay $300.00 to close my account because i had a service call once. the employee that sold me this warranty did nor mention this charge if i cancel the account. this is wrong and the...
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Anonymous
susie hadley

just to say i am tired of this happening they have tryed to call me the last few day to make a compermise i am done i made a 61 dollar payenmt in oct it was posted then a few ...

#1386739
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Sears - Bait and Switch in the Electronic Era
Sears - Bait and Switch in the Electronic Era
Sears - Bait and Switch in the Electronic Era
I have been saving up my ShopYourWayRewards points for quite some time now. I saved $322 points, and was informed that I would lose $68 of those points if I didn't use them by 9/29/18. I had my eye on the exact television I wanted, and it was available. I decided to...
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1.3
#1386738
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our dishwasher was leaking water so i contacted sears home services. a sears technician came out twice, but the problem was not fixed. they suggested i sign up for sears home warranty, which i did. a technician from always affordable repairs came and took a look at the...
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1.0
#1385391
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I had an appointment for an appliance tech to come and evaluate a Kenmore Range. On the morning of the appointment the tech called me and asked me what model and serial number were on the range. He asked if I could msg him a picture of this information which I did. He...
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Anonymous
THE CUSTOMER IS ALLWALLS RIGHT

No wonder the company is having so many problems!

#1385037
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Scheduled our Vent cleaning for Thursday 10-18-2018 set between 1 and 5 pm arrival. At 5:04 PM I contacted the same number to be told that once they finished the home that they were in now there was just one more house before they would come to our house. That's just...
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2.5
I didn't like
  • Abominable customer service
#1385007
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My oven, which I purchased from sears and it has an extended warranty, has been broken now for two weeks. I make my money by baking and this is absolutely unsatisfactory. They said if the product is broken and they can't fix it, they will give you another one. We all...
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1.0
#1384978
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(What happened) it's been four months now and still haven't heard from them,them being shoe Fab iv sent them emails=tried calling oh yeah they picked up alright they pick up the way to not help Angry me ? They put me on hold and never answer or they see my number and...
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#1384285
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