
Sears Reviews and Complaints
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Sears Portrait DVD
Sears review in Joliet, Illinois: Kenmore elite ultra wash not cleaning!!!!!
Same BAIT & SWITCH happened to me on a George Foreman grill. Tried to resolve it in good faith via email options given, but I think an attorney might have a nice class-action case here instead. Too bad that Sears can't make the right call in these matters.
Sears review in Eugene, Oregon: Ruined kitchen floor
Sears Repairs - the Worst!
i had the same exact thing happen to me. I bought a range from sears.com that was delivered to my house.
They charged me twice.
I called three times in regards to my double charge, they keep advising me that they only see one charge and that i will recieve an e-mail from them within 24 hours...up to now, i am still waiting for that e-mail. Now, i am going to file a claim through my bank and see what happens.
i am now at $810.86 loss and i will never order anything from sears again.
Sears review in Greensboro, North Carolina: Return Policy and warranties
Sears Crapsman Tools
Sears.com doesn't want your order
Sears review in San Antonio, Texas: Cheated american tool manufacturer & shipped tool manufacturer overseas.
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anug
I came across your post today and wanted to reach out to you to offer our assistance. My name is Liz and I am a member of the Sears Social Media Support Team. I am very sorry to hear that we have let you down with recent portrait session. In addition, I understand how frustrating it can be to receive poor customer service while trying to rectify the situation. I would like to have one of our dedicated case managers speak with you to further discuss your recent experience. At your convenience please contact our office via email at smadvisor@searshc.com so you don’t have to be upset by this any longer. In the email please provide the best contact phone number or the number to which the session is listed under (if different than the contact phone number) and we will call you directly. In addition, please include your screen name (anug) in the email for reference to your issue. Again, we’re sorry for any trouble we have caused and we hope to talk to you soon.
Thank you,
Liz R
Social Media Moderator
Social Media Support
I am sorry I was not able to get back earlier. I didn't recieve any response for so long so I thought the issue was closed.
However thanks for responding. I have sent my info and would be glad to have the issue resolved.