Sears Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Resolved: Sears - Terrible customer service at Town Center- Kennesaw GA
Update by user Nov 01
District Manager came to the rescue to resolve the delivery issue.
Original review posted by user Oct 31I am waiting on a delivery part and installation ordered on July 20, 2019. I have called and come into the store on several occasions. Currently I am sitting at the cashier station. I have been waiting on Jasmine the store manager for 25 minutes to come and remedy the sales order.
Sears in San Antonio Central, Texas - Customer service on repairing a washing machine!
- Did not resolve my problem
- Rude customer service people
Sears - Unresolved service call/solution
- Customer service or installation service
Sears - Terrible
- Terrible customer assistance
I called Sears out the man came out for 5 minutes I did in 2004 I had my cabinets in my kitchen repair and they said it's lifetime warranty and built to last and the guy told me only thing I can do is
- We are distressed and upset by deceitful
- Some of the service people explained the issuess
- Still no help
- No help
- Damage to house
- Sears doesnt back their products
- No one in credit would speak to me on the phone
Sears - Worst customer care I have ever had !!!
Update by user Oct 28
Had it tuned up and now it wont run ? can't get repairs for over a week after they screwed it up.
can't get anyone in The USA to deal with it??? :^(
Original review posted by user Oct 28I have been having. Sears products for over 30 40 years and never had the worst customer care and and products that I have had in the last year you cannot get a hold of anybody in the United States it's all done overseas the I just had my riding lawn mower repaired and it doesn't work and I can't get somebody out to take care of it even though I paid $127 to have it taken care of until another week or two just to *** poor customer service.
- Really bad customer care
- No customer service sense of urgency
Sears in Manzanillo, Colima - Pay my bill
Thank You for Your Submission
Your comment is successfully posted.