I bought a $400 dishwasher, and paid $250 In-Home Support, Dishwasher Installation, and Haul Away Old Unit service at the store. Then the installation company (ATI Installation) came to install the unit when I was not at home.
My wife was at home but she did not know I paid for the in-home support. ATI charged $255 to install the unit!!! What was not included in the $250 In-Home Support which I paid at the store!! We ended up paying $500 to install a $400 unit.
Does that make sense???? Sears should terminate this ATI Installation and immediately refund the money.
Product or Service Mentioned: Sears Installation.
Reason of review: Problems with payment.
Monetary Loss: $255.
Preferred solution: Full refund.
I liked: Warranty.
I didn't like: Installation contractor.