
Sears Reviews and Complaints
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I am with you. SAMSUNG is DAMDONE. Our one year old driver won't heat either, and the *** that says you have to get an extended warranty to for something that should at least work for 5 years without issue is just a plain ***. All I will say to you is your the type of customer that causes companies to think they can get away with this ***. They lower expectations of the customer base in order to make money, this is a fowl practice and won't work as long as I and the guy that started this thread join class action lawsuits as I will on this dryer.
The class-action on samsung dryers already exist, and I am going to find somewhere else to purchase my new dryer since I am going to poor concrete in this one year old dryer and put it on my land on the main highway with a sign stating what this dryer did and samsungs response being f-off.
You ***-lesswonder.
Sears.com: The Single Most Abysmal Customer Experience Ever
Sears screwed me can't schedule delivery and give a time
Sears review in Kitchener, Ontario: Christmas treadmill still not repaired
Sears Elite should read Sears JUNK
Sears review in Houston, Texas: 2 days for 2 hour installation
Sears is not repairing our dishwasher
Sears review in Las Vegas, Nevada: Repair of appliance not completed for three weeks.
Sears purging warranty records, refuses to honor warranty
Sears ruining my credit rating over their error.
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To Cokerat,
My name is Dianne and I'm part of the Sears Social Media Support Team. I found your post here and I wanted to reach out to offer assistance. I’m sorry to read about the problems you’ve encountered with your dryer. I would like the opportunity to investigate this matter. We are a single point of contact for problem resolution within Sears corporate. One of our dedicated and personal case managers would oversee your case from start to finish. At your convenience, please contact our office at smsupport@searshc.com so you (and others) don’t have to continue to be impacted by this. At your convenience, please send us an email. In the email, please provide a contact phone number and the phone number the item(s) were purchased under (if different than the contact phone number) and we will call you directly. Also, in your email please provide the screen name (Cokerat) at for reference to your issue and we do look forward to talking to you soon.
Thank you,
Dianne D.
Social Media Support Team