
Sears Reviews and Complaints
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Sears review in Streamwood, Illinois: Price point guarantee a scam
Sears review in Dallas, Texas: Fridge Parts (Filters)
Sears Sucks!!!
Sears terrible repair service. Have to wait for 3 weeks
Sears review in Dallas, Texas: Mad as ***
Sears Sucks!!!!
Big US biz like Sears have gone south and almost no chance.
To Mr. Shawn S.,
My name is Dianne and I'm part of the Sears Social Media Support Team. I found your post here and I'm truly concerned by what I have read here. Sears has always stood for the highest levels of quality and service; I know we have deeply disappointed you. We certainly don’t want our customers frustrated. We are a single point of contact for escalated concerns which means we step into a situation and handle it start to finish with one Case Manager. At your convenience, please contact our office at smsupport@searshc.com so you (and others) don’t have to continue to be impacted by this. At your convenience, please send us an email. In the email, please provide a contact phone number and the phone number the item(s) were purchased under (if different than the contact phone number) and we will call you directly. Also, in your email please provide the screen name (Shawn S) for reference to your issue and we do look forward to talking to you soon.
Thank you,
Dianne D.
Social Media Support Team
Sears broke my service appt
Anna Sui at Sears, Richmond, B.C
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another person wanting free stuff. you know their policy and you still want them to bend over backwards for you.
they dont even have to offer it to begin with.
And they pressured you to buy it huh? dont be a tool.
How can one be "pressured" to purchase a range and dishwasher? You were at Sears looking for a pair of jeans and they twisted your hand into 2-3K purchase?
Something is not adding up here. :sigh