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I SENT THE FOLLOWING EMAIL TO SEARS "CUSTOMER SATISFACTION" AND GOT A SPIT-BACK FORM EMAIL SAYING, BASICALLY, THANK YOU FOR CONTACTING US AND WE HOPE YOU WILL CONTINUE TO SHOP AT SEARS FOR QUALITY AND SERVICE ... What a joke. 1) I visited Sears Outlet in...
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#109552
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I called Sears for a dishwasher repair on the December 11, 2007. THey earliest available service call was December 19th. After being told the repairman would be at my home at 1:00 p.m on the 19th I waited until 2:15 p.m which wasn't horrible. The man got on the...
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Anonymous
sears appliance repair

i usually got problem with my sears appliance which waste my time waiting for the services that have to be provided.they never,in my time came to solve what they are called fo...

#109057
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In October of this year I bought a new heating/air conditioning system from Sears. Two days after it was installed we had an unusually hot day so I turned the air conditioner on. It didn't work properly so my wife called Sears to see if they could come to check it...
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#108962
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Do not buy an appliance (or anything else, for that matter) at Sears. Their sales people will tell you ANYTHING to get a sale, including boldfaced lies, and their customer service is horrendous! Management doesn't care, and taking your money will be the only thing...
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Anonymous
kacianne

Sounds like the same run-around in whatever state you may be living from Sears -- See my review \\\"SEARS? NEVER AGAIN!\\\"

#108881
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At 76 years of age, one would think I had learned from past experiences with Sears. To wit, a year ago, $3,500 worth of new appliances were totally fouled up; not having learned my lesson, two weeks ago I (actually my son as a gift to his dear cancer stricken mother)...
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#108821
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This retailer is not honest My3Cents.com = 6,600 negative comments Epinions.com= negative overall rating "Satisfaction Guaranteed" is for Sears. My personal complaint is a rebate scam but aforesaid websites have complaints including shoddy merchandise,...
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#108802
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Two years ago I purchased a new front loading washer dryer set, at quite a high price. Since then I have had nothing but trouble with the washer shaking the daylights out of my house. The excuses over the two year period have included, unit was not level, unit is only...
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Anonymous
Julia

Front loaders CAN shake if they aren\'t set in a level place. I bought a front load washer at Best Buy and the thing literally jumped around my laundry area during the spin cy...

#108718
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We have been trying to get our dish washer repaired by Sears for the last couple of months. The Master Protection Plan for a year will not mean much if you get an appointment that is too far dated. The problem started in the third week of August 2007. We got an...
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#108667
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I just had the most rediculous call with Sears Customer Service. They charged me for a rewards fee and I have not used the card in over 10 months so I never opened their statements that came in the mail. Late fees were added to the balance and finally I realized what...
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#107941
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Called Sears parts line on November 16th to order a new filter cartridge for our Kenmore refrigerator. Sears promised delivery by November 26th so I gave them a credit card and waited. Nothing came. I called yesterday only to find out that the item was backordered...
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Millersburg,Ohio
#107935
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