Sears Reviews and Complaints
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I called sears to get a part they said it was discontinued.They said they would trnsfer me to a part person that would help me find the part. This person barely spoke ENGLISH who said he would transfer me to someone else. This person was somone back in the noemal parts...
Has anyone out there had problems with Sears Kitchen Remodel. I paid a lot of money for Sears to install new cabinets and countertops in my kitchen. The sales person lied about the time it would take for the install and the financing arrangements. When the cabinets...
Sears ran a promotion for appliances. They would rebate shipping and haul-away costs of $75 for "Any Appliance Over $399." The rebate form and its fine print had no exceptions to this qualifier except a few specific high-end brands. However, what Sears meant,...
In June 2009 I received a letter from Sears stating my credit card account was closed due to a report sent to them by Equifax. I had paid my balance in full the previous April and had a credit of fifty four cents on the account. I obtained my credit report from all...
Sears in Little Rock, Arkansas - Surley Store Manager Granbury Texas
Recently I needed a large Cardboard Box for some new Kittens. I went to my local Sears Store Loading Dock and a man on the dock give me permission to get what I needed. While getting the box a man drove up and become very belligerent about my taking the box from the Sears Store Trash. He said he was Store Manager, Mr. Wilson. With very harsh words he told me I could not have the box, so I put it back in the trash. I was invited to leave and never come back to his store again and I never will. A very surly and unprofessional like man for a Manager. I can not believe Sears would allow a man like that to be a Sears Store Manager. Granbury Texas is a very small country town in Texas and has a limited number of shopping stores, but I will drive the 50 Miles to Fort Worth Texas if I ever need anything from a Sears Store again. A very nice lady at another local store was very happy to give me several boxes and I will make it a special effort to go back to her store.
I purchased a Nordic Track Treadmill through Sears. It's not uncommon for a distributor to outsource the extended warranty - however - this is the stupidest company to use as a representative of your company. I call to use my warranty on a the treadmill I...
Sears doesnt care
purchased 1200.00 fridge 4 years ago, stainless steel bottom mount, Kenmore, because I always believed sears backs their products compressor went on it and sears wont replace compressor because I dont have receipt anymore total shock at the poor service, complained to bbb, they just sent emails back and forth and sears said cant do it without receipt, case closed i was willing to pay for the service call and the labour costs, all I want is for sears to step and replace the compressor, the repair guy they sent even said he has had to replace alot of that model because they are bad,sears stopped using that model. I mentioned this to sears and they dont believe the repairman told me that, unbelieveable,
SEARS PROMOS A *** JOB!!!!!!!!!
I purchased a 52" lcd tv last year on a 24 mnth "no interest no payments" promotion in june 08. little did i know that harassing phone calls would start the next month and every couple months after for a year. now they tell me they don't do 24 mnths no interest no payments only 12 mnths. my receipt clearly states promotion end date aug. 1 2010!!! i have made repeated calls and sent letters and copies of the receipt per their request. now all they tell me is "sorry sir but we can't do that". sept. 09
Sears Kenmore Oasis washer made to be fixed repaired 3 times in 2 year
Do not purchas an Oasis Kenmore washing machine.The company makes their money off repairing them.It has a computer board on it that likes to go out.I'm having my 3rd repair on it since I bought it. Bought it 02/17/2007. I could have put some money towards a cheaper model washing machine and have a better washing machKine, I bought a used whirpool washing mashing that worked for 15 years without any repairs. Just because the washing machine is expensive and it is bought at a well known store does not mean the product will work well. I think the main objective of this company is to make money on repairing the product. They don't care that you are a happy consumer and are satisfied with the Kenmore Washing Machine you bought.
THIS IS A LONG ONE!!! I have never been lied to by so many customer service people from one company! Beware the on-line 'Bait and Take' strategy Sears employs when ordering on-line. Remember...once you click 'pay'...Sears has your money, and they set the policy of...
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