Filter by rating
filters
State:
Show
City:
Show
Product:
Show
purchased all kenmore appliances from sears. the glasstop stove is a piece of junk -- the burner areas are all scratched -- although I used the recommended cookware and cleaning procedure. refrigerator is basically falling apart after 4 years. The door shelves are...
View full review
5 comments
Anonymous
#1733232

Lowes, as I found from owning apartment buildings, is the first and last shopping stop for appliances with a huge selection from economy to upscale EVERYTHING. Home Depot doesn't really appear to even attempt at competing with Lowes regarding applicances - no criticism of Home Depot at all - they're also so very awesome in all other categories. Also, Lowe's has usually given me excellent service in the SW Denver Metro area (Littleton, CO).

View more comments
Review
#156671 Review #156671 is a subjective opinion of poster.

Sears sucks!!!!

Beware this is a long one!!! The whole thing started more than two months ago. When we realised the microwave in the house that we had just moved in was not working. We had to call Sears to get an appointment. We got an appointment for like a week after. The technician came and decided the the whole panel needs to be replaced. So he ordered the parts which took 10 days to reach and thus a second appointment was set a few days after it reached. Technician came the second time to tell us that the part he had ordered was not enough but he has to order more parts and this time he is going to make sure it a '2 day delivery'. Like that was going to happen...It took another 8 days to reach us and thus a third appointment was set for a few days after that. Third time he was a NO SHOW. When I called Sears to tell them that I had taken those 4 hours off from work so my microwave gets fixed, they said its not their issue. According to their (unpublished) rules the technician need not call for 2 1/2 hrs even after the appointment time to tell us that he is not going to make it. A call to sears to complain did not help. The people I spoke to were very rude and did not care what I had to say. All they said was 'sorry' in a 'don't care voice. A fourth appointment and again a 'NO SHOW' I want to take some legal action against them, seriously sue them so bad that this does not happen to another consumer. DID I FORGET TO SAY THAT THIS WAS ALL ON A NEW MICROWAVE NEVER USED. SINCE IT WAS BOUGHT 3 MONTHS BEFORE WE MOVED IN...IT COULD NOT BE REPLACED.
View full review
Review
#156404 Review #156404 is a subjective opinion of poster.

Sears in Calgary, Alberta - Granting wishes contest problems entering

I have tried numerous times to enter the contest, but it asks you to type the number letter combo that indicates that it's a person entering and not a machine. Every time I type the code and hit submit, it brings up another code to enter. It will continue to do this all day if you have the time to sit and play it's *** game. You will never be entered into the contest however, I guess that's how Sears saves money. This is not the first time I have been frustrated by a company contest that will not let you enter.
View full review
4 comments
Anonymous
#1079783

You win, it is clear I have been denied entry

Anonymous
#1079778

Why can't I enter????

Anonymous
#1079775

why can't I enter?????

Anonymous
#69763

Went and signed up just not without any issue.

View more comments (3)
Review
#156226 Review #156226 is a subjective opinion of poster.

Sears service dept.

My wife called sears service department 1 month ago regarding our washer. The washer wouldn't spin or drain the water in the tub. After 2 weeks a serviceman came to our house to find out what the problem was. After looking at the washer he said he needed to order a part and it would be a week before the part would be here and another week before he would be able to install the part. After waiting around on the serviceman 2 weeks later, or should I say 2 weeks and 5 days later to install the part, now the washer doesn't stop washing when I open the door and the washer will not spin. The washer is still under warranty for 2 more years. I will not buy from Sears again!!!!!!!!!
View full review
Review
#156122 Review #156122 is a subjective opinion of poster.
Loss
$600

Sears Auto forgot to bolt the rear shock to the jeep

I'm now a part of the boy-cott sears auto club also! My dad brought his jeep in to have new shocks put in and the mechanic must have stepped out to smoke something because he forgot to bolt up the rear passanger side shock and now 2 years later I get under my dads truck and see the shock hanging there, threads on the bolts in-tact nuts no where to be found, shock half worn through from rubbing on the exhaust. After this incident I'm avoiding sears auto at all costs and will tell everyone I talk to to do the same!!! If you wan't it done right sears is not the place to go!!
View full review
2 comments
Anonymous
#143898

wait. . . what??? Your dad had the shocks replaced 2 YEARS AGO!!!!

I'm sure the vehicle has been driven plenty of miles since then.

I could understand being pissed off if you noticed the shock was improperly installed (heck one would even feel a bad ride) not too soon after the service. But seriously?!?! Blame Sears NOW for something that was done 2 YEARS AGO!!!

Anonymous
#82605

ok lets see stop buying at sears because some *** forgot to put a bolt in? how about not letting that man ever work on your car.

did you ever think thats some of the other guys maybe really good at fixing cars and have family's to feed. why is it that everone boycotts the company rightaway...

View more comments (1)
Review
#156080 Review #156080 is a subjective opinion of poster.

Sears in Estevan, Saskatchewan - Calling me

I am getting very sick of the phone calls I am getting from your automated machines, its *** and if you dont stop i will report Sears for harrassing me. business's like you make people wish they have never purchased anything from you, and I will say I will NEVER EVER buy a single item from Sears again. If i had wanted extended warranty I would have bought it, and getting phone calls 2 or 3 times EVERY day is sickening, I hope EVERYONE stays away from Sears and you all go broke and lose your jobs, get a life ***
View full review
1 comment
Anonymous
#79612

get a real job *** head!!

Review
#155946 Review #155946 is a subjective opinion of poster.
Loss
$1

Sears store 1494

I willnever shop at sears again i was treated badly for a employer by the name of becky. She called me a *** nevee in my life was I treated so badly she disrespected me and my sister. They said they would handle the matter and she is still working there so I guess they didn't do anything about it she should be fired. If did something like that I know I would be she followed us all over store making threats. I plan to call sears executive and talk to them of this matter a disgrace never shop there again
View full review
Review
#155819 Review #155819 is a subjective opinion of poster.
On June 13, 2009 I purchased from the Sears Store in Georgetown Texas a KENMORE Top Loading Clothes Washer. The sales person informed me that I would get a REBATE on the shipping and delivery. The salesperson told me that if I file for the rebate on line it would...
View full review
1 comment
Anonymous
#74159

AMEN ! Rebates are a joke. I puchased a range and dishwasher on one receipt and was to get the delivery charge rebated to me because it applied to any appliance over $399 and of them cost well over that.

We decided the next day to cancel the range and buy a more expensive one and were given a new receipt for it and the delivery charge was left on the original receipt with the dishwasher.

Sears is now treating the whole thing as a cancelled order and will not give me the rebate.

They can shove the $75 along with any future business from me as the don't have anything I can't get somewhere else.

They don't care, but that's why they are on the *** of obscurity. Good riddance.

Review
#155767 Review #155767 is a subjective opinion of poster.
Service
Sears Shipping Service
Think twice about buying "any" product from SEARS. SEARS sales people will tell you how wonderful the MASTER Repair AGREEMENT is and once you purchase the agreement you are at SEARS's mercy. SEARS is the only one benefiting from their WONDERFUL MASTER Repair...
View full review
1 comment
Anonymous
#82618

yep sears make's there own products!

come on people get a life. they sell them not make them blame the company's that make them......I work for sears if I no of a product that has a bad reviews i tell the cust not to buy it...

Review
#155662 Review #155662 is a subjective opinion of poster.
Service
Sears Repair

Sears 187

i am pissed at sears *** sears i use to buy from them not no more because they close my account without telling me never gaved me a notice i hope they go bankrupt plus the crook citibank *** them too they have a bank that ripped off half of the other world and this bank takes control of my favorite company oh well they loose a customer as the year ends they will losse all of their worhty customer. citibank is a lousy bank *** bank you will never get a dime from me goold lkuck and good riddens
View full review
3 comments
Anonymous
#68612

This was a lot of ranting but very little objective information as to what happened... ranting , poor spelling, double-negatives...

who knows what happened...

and comparing Sears to a Bank? Umm...

Anonymous
#67791

Whatever!!!! I been a Sears employee for 15 years and theres no ripoffs ju

get it right!

You guys just need to shut the *** up and stop complaining! Thanks ;-)

moondog_67_2000
#67478

Yeah, I stopped shopping at sears over a year ago. I purchased a snow thrower and paid cash.

Then I got suckered into their extended warrenty. HOW CAN IT BE EXTENDED WHEN IT RUNS CONCURENT TO THE MANUFACTORING WARRENTY?

Plus in the contract they dont give you it states that you can never use your product off your property where you intend to reside. Yep they're a rip off these days.

View more comments (2)
Review
#155549 Review #155549 is a subjective opinion of poster.
Loss
$8000