Sears Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
Sears in Somerville, Massachusetts - SALESMAN VERY UNPLEASANT AND MISLED ME
On June 19,2009 I went to Sears jewlery dept.at Eastview mall in Victor NY. The salesman told me all mens rings were priced at $199 and above.The Sears flyer advertised rings as low as $49.99. The salesman was rude and acted as though he wasn't at all interested in making a sale.I was very disturbed and decided that I would know longer do business with a company whose salespeople are so rude and unfriendly.We have done business with Sears for nearly 60 years and never encountered a salesperson like the one we had on this date
Sears complaint by Glauvena
Purhased a floor model 700 washer from Sears 5/22/09 and they said that I had to pick it up. I had to rent a truck, hire people and pay them. When I came to pick up my washer they had sold it. They would give me a 600 but not a 700 and deliver it. I wanted a 700 (what I bought) or better. Noone in the store could or would help me resolve my problem that they created. They offered me a 10% off coupon. On 6/18/2009 I went into the store and got no help. On 6/19/09 I called back and got no help. I will not buy from Sears, again.
Sears in Chicago, Illinois - Advertising Scam
I suggest that you fix your online store. I was trying to purchase 3 pairs of Men's Levi's 550 Relaxed Fit Jeans at the advertised price online of $9.99. As soon as I added them to my cart, it changed the price to $31.99. I spent OVER 1 hour on the phone with a customer service representative trying to figure out what is wrong with YOUR website and all I was offered was $5.00 off my purchase price and free shipping. I WILL NEVER SHOP SEARS again. I will also forward this information on to the Chicago Sun-Times, the Southtown Economist and all of my friends and family. If I were in a store and Sears mislabeled their merchandise. I would be guaranteed to get the price it was marked! I do not see any differently your mistakes on the internet.
Sears Shipping Service
The new sears customer satisfaction survey
On your latest trip to Sears did the cashier point out a website on the bottom of your receipt? I am wiling to bet they did. We are all required to do that without question. But here is the kicker. We are only allowed to do that for the customers we feel we made a strong connection with. We use to mention it to you all but now we are told to descriminate agaisnt you unless you spend alot of money in our store. I refuse to discriminate any of my customers and let everyone know they have a shot at a 4000 gift card by answering a short survery online. I have been written up twice for this and I am on the *** of losing employment after 4 yrs of service. You know the main reason why? Because if our store manager has too many complaints filled out in the verbatim section they get chewed out by their hire ups. So we are told to discriminate against you unless you open your wallets big time. Ask your cashier the next time you visit sears about this illegal practice.
Sears in Omaha, Nebraska - More hassel read, 5-12 interest rate scam
So here I am again with Sears on my shi- list. On 5-12 we had to pay off our account. My wife was promised that Sears cancled the rest of her online payments. Only to have Sears $100 + the $25 overdraft. I thought I was reasonable to ask for another $25 for there ***up, after all the would charge for a bad check or late payment Right ! No and we have to wait 2 frickin weeks to get our money back WTF. When we talked to Sears on 5-12. They couldn't find their notes till we found our notes, with the employees number. When dealing with these *** allways take notes and ask for the employees name and employees number!
Sears outlet very bad company
i bought a stove and a fridge from sears 7 months ago day 1 they sold me a stove for propane instead of natural gas and the fridge was not working this on day 1. 3 days to get it fixed .now 7 months later my fridge stopped working lost all my food again 3 days to get fixed so i called to see if they would pay thay hung up on me then i called again thay hung up so i am out over 300 in food and meds that was in the fridge bad sears very bad sears
SEARS - REBATE DELIVERY CHARGE
INTO 2 MONTH AFTER SUBMITTING THE CLAIM, BEEN TOLD " DEC 2008 CLAIM IS NOT YET IN THE SYSTEM , WAIT FOR 8 WEEKS. " 5 MONTH LATER, SEARS SENT POST CARD READ " YOUR REBATE SUBMISSION IS NOT ELIGIBLE FOR A REBATE PAYMENT AT THIS TIME ". ALL THE REQUIREMENT WAS SENT, WHICH PART IS NOT ELIGIBLE FOR ? HELLO ! SEARS ALMOST 6 MONTH LATER, IS ANYONE WOULD STILL INTEREST TO HUNT FOR YOUR REBATE ? SO DISCUSS, WHO WANT TO CONTINUE CHASE YOUR $65? ONLY $65 SEARS CHOW ME UP ? 1K OF ME WILL BE HOW MUCH ? COULD IT BE OVER 10K OF SUCKERS THAT $650K ? SHAME ON YOU SEARS. CUSTOMER OVER 30+YRS
SEARS - REBATE DELIVERY CHARGE FRUD
ON THE 5TH MONTH AFTER SUBMITTED THE CLAIM FORM FOR THE REBATE, SEAR SENT A POST CARD " YOUR REBATE SUBMISSION IS NT ELIGIBLE FOR A REBATE PAYMENT AT THIS TIME " HELLO ! ALL THE REQUIREMENT IS THERE, WHICH PART IS NOT ELIGIBLE ! SEARS CAN NOT NAME ONE. AFTER CALLS, DID EVERYTHING , STILL SENT THE POST CARD SAID NO, WHO IN THE WORLD WOULD WANT TO CONTINUE HUNT FOR YOUR $65 ? SO SICK OF SEARS. IT IS SHAME ONLY $65 WANT TO STEAL. ( IT IS NOT ONLY $65, IF SEARS WEAR OUT 100 CLAIM THAT WILL BE $6500, HAPPENED TO 1K SUCKERS, SEARS WILL BE 65K RICH ) , SHAME ON YOU SEARS. FROM: CUSTOMER OVER 30YRS
Sears in Council Bluffs, Iowa - Interest rate scam 35%
My wife and I had gotten a Sears card to help reestablish credit. We ran up $2800. making 18 payments of $100 we got a bill for interest $667. THAT IS 37% INTEREST!!!!! After a lot of BS on the phone we got the interest charge droped to 18% but we had to pay off the account.This is not how you treat a loyal customer who made monthly on time payments over and above the minimum! This is the worst company I have ever had to deal with! I belive they are trying to collect as much money as they can before they go out of busness. See ya later Sears and thanks for the hasel I did not have enough trouble in my life befor this hassel but now I am complete, Completley done with your credit card!
Sears Credit Card
My wife & I bought ProForm XP Trainer 580 treadmill on Jan. 14th, when our 4-5 year old ProForm, also bought at Sears, unexpectedly *** out. It had about 4-5 thousand miles on it, and we were very happy with it. So we bought this one, thinking ProForm makes pretty good...
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Sears? What happened? What can we help you with?