
Sears Reviews and Complaints
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Sears does not back their products
At the time of your purchase you should have been offered a protection agreement. If you chose not to spend the extra money on the agreement then you are to deal with the manufacturers "defect" warranty.
Working in the electronics department myself i always encourage the Protection Agreement. Spending 179$ for 3years on a tv and looking at repair costs to the cost of the warranty.
It pays for itself. Good luck with what you have
we purchased a lawn tractor & it was delivered 9/30/08. Needless to say, it broke the first time we used it!
Have a service agreement, scheduled a call (that was 2 weeks out) & they NEVER showed today. Phoned the dept & they have no record of my call.
We are ready to take it back. Never by craftsman again!
Sears Kenmore has horrible customer service. Never buy
Technician failed to make promised repairs to sears washer
If you see one of the items in the store you still have to go to package pick-up to get it.
Sometimes it's easier to cancel the entire order and get it in the store at a register.
They are still peddling *** I too purchased a Kenmore Elite, (really LG) Trio Fridge in April 2015. It's now July, 2018.
Compressor went out. Sure, the parts are covered by warranty, but it's very expensive for the labor. Also, the ice maker is not working properly. What a piece of Crap.
And it is a very expensive refrigerator. Where is the consumer protectionism. These problems, I see, on the computer, have been going on for over a Decade. Why are they ( THE GOVERNMENT ) Allowing this to continue.
We the people, are getting taken advantage of. I remember when refrigerators were made here in the USA. THEY RAN FOR DECADES, with no issues. Some are still going strong after 40+ years.
I say DONALD TRUMP please put MORE Tariffs on this no good stuff coming into our country.
Maybe then the factories here will start making them. THEN they will be easier to be held accountable.
I like how you used "simple tire change" :grin Like as if's as simple as turning on/off a light switch
Agree 110% A@E appliance repair is the worst. Been jerking me around for 6 weeks and 6 repair costs and my LG refrigerator is still not working.
Will never buy another Sears product or a Sears craftsman product.
They have ruined the sears brand. A
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75% off sounds like a great deal.
If they are covering the grill with a warranty you paid for then that rotisseri should be working by know.
I'd go to the BBB with a copy of the service receipt showing that the rotisseri is broke and that a part was or will have to be ordered.