The sales person was very helpful. The treadmill was delivered, and they said it was inconvienant for them to set it up, so they came back two days later to set it up.
When they set it up, there was a piece broken. So they had to return the next day to fix it. We got it to work ONE DAY and now the treadmill will not work at all. I called customer service, they said they would exchange it, but I said I was going to return it.
Way too much time spent on this piece of ***!!
I feel sorry for the sales person, she said that they cross their fingers and hope people keep their fitness equipment and do not return it. Sears has really gone down hill.
Monetary Loss: $1600.