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One week ago we got a new Sears refrigerator. After they installed it, we found out the ice maker did not work!

Okay, "stuff happens." I'll keep this short and sweet, Sears repair service department stinks big time.

They are not helpful, they give you the run around and when they do schedule someone to come out they don't show up and they do not have the courtesy to call they were not coming. We waited all day and evening no repair person. I will never ever recommend nor buy any Sears appliance.

They are not reliable. Buyer beware.

Product or Service Mentioned: Sears Repair.

Company wrote 0 public responses to the review from Jan 27, 2011.
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Bloomfield, Indiana, United States #241128

that's very disappointing. i'm a salesperson for somewhere *cough* and I suggest you actually go talk to the salesperson that sold it to you.

From my experience Its actually not that hard to fix an issue like this, and my customers actually understand that *** happens.

Ask about a phone number called ONCESOURCE to set up an exchange with the same fridge. I'm honestly surprised they wanted service out there if you only had it for a day....

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