One week ago we got a new Sears refrigerator. After they installed it, we found out the ice maker did not work!
Okay, "stuff happens." I'll keep this short and sweet, Sears repair service department stinks big time.
They are not helpful, they give you the run around and when they do schedule someone to come out they don't show up and they do not have the courtesy to call they were not coming. We waited all day and evening no repair person. I will never ever recommend nor buy any Sears appliance.
They are not reliable. Buyer beware.
Product or Service Mentioned: Sears Repair.