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Purchased A/C unit from Sears installation scheduled for June 2014, it took 3 to 4 service calls for them to get the unit cooling correctly. everything was not complete until December...June of 2015 unit not cooling again, been over a week now and still calling trying to get tech support out.

DO NOT PURCHASE an AC Unit from SEARS you don't know what company they will be sending to your home whether they have 1 day or 5 years of experience...the first company they sent to my home seemed to have 1 month experience....I hate these type of issues...but I want to just warn anyone thinking of using SEARS...Beware I wouldn't recommended them AT ALLL!!! Very dissatisfied customer.

Product or Service Mentioned: Sears Installation.

Reason of review: Bad quality.

Monetary Loss: $5000.

Preferred solution: Come get AC Unit....amount can be prorated...so that I can get a company to install a unit that knows what they are doing. And has installers in my area who do not have to come from miles away..

I liked: Phone reps nice.

I didn't like: Cant get techs out.

Company wrote 0 private or public responses to the review from May 11, 2015.
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