I just tried to return a ring that was purchased a month ago three diamonds fell out of it they told me that they couldn't do anything for me because the tags were off. I told them I wore the ring of course the tags are off.
I recommend NOONE to shop at sears they don't stand by there return or refund policy. There policy on the receipt in ink says that you can exchange or refund any merchandise with in 45 days of purchase and they DONT.
They are the worst company to do business with. No wonder why they are CLOSING there stores they have a bad name.