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We needed a new air conditioning unit. the "project consultant"aka...

salesman came out to do his pretty power point presentation and spent 2 hours at our home, promised installation for Saturday of the same week. They sure did show up and left 10 minutes later because the specifications were incorrect. So in the dead of summer and 90 degree weather, here we sit with no air conditioning and sears of course is not wrong.

it is the previous installation and duct work. What is the point of coming out, spending hours at our home, doing measurements and not taking the duct work into consideration if that is part of the key element for the work???????

Product or Service Mentioned: Sears Air Conditioner Installation.

Reason of review: incompetant employees.

Company wrote 0 public responses to the review from Aug 20, 2016.
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