On March 27, 2017 I had 3 guys come to my home to clean my air ducts and service my dryer.They were dressed like they were going to play ball somewhere.
Yes, nappy hair, and pants sagging. I was not happy at the sight of them. They left grease prints on my walls, and carpet, vents not put back in place, then offered to sell me a florescent light bulb that supposedly helps with bacteria. The leader named Reggie from NC., who wrote his telephone number on the Invoice 919-862-6217, but has NOT answered the telephone said his girlfriend worked in the Sears office.
I had another guy tell me the dryer hose was loose. For $400 more they would service my HVAC, so I agreed. It did NOTHING to help. Less than 2 weeks later my vents were still spewing white drywall powder all over my furniture, and my dryer is leaking again.
I have yet to speak with a Sears Rep or Supervisor that can help me because there is NO Service number on the Invoice they left me.
I AM BEYOUND PISSED OFF and I have contacted my Credit Union to begin Investigating Immediately.I will NOT STOP until I get every last bit of my $603.95.
Review about: Sears Repair.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $604.
Preferred solution: Full refund.
I didn't like: Customer service stinks, Unfair, Delivery costs, Whole process.