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After reading dozens of reviews of this same problem I am convinced that I received a poorly made propane grill like so many others.The fire box which is the only barrier between the flames and the propane tank disintegrated into a pile of rusted flakes leaving a gaping hole through which flames can reach the propane tank.

This is a serious safety risk. I found online that Sears has admitted that this part rusts out prematurely and has even offered to replace the affected parts in 5 of these grill models. Unfortunately, they used the same cheap metal in more than 5 grills models. Mine looks almost identical to one of the covered grills.

In fact, the model numbers are only off by one number. My previous grill (not a Kenmore) lasted over 10 years before I sold it during a move.

I took excellent care of that grill too.Grilling a burger should not be like playing Russian roulette.

Review about: Kenmore Sears Gas Grill.

I liked: Price.

I didn't like: Poor quality, Lack of product support.

Review #655773 is a subjective opinion of a user.

2.5
Price Affordability
Staff
Layout of Store
Warranty
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / $350
Preferred solution Repair the defective part at no charge or provide store credit for purchase price.

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Anonymous
#1011598

i had the same issue.My grill was only 14 months hold.

Un be known to me Sears knew they had problems with the grill model I purchased. The sales person during the purchase process said it was an excellent grill. I complained to the local store when the fire box rusted through. He was smug and wanted to sell me another grill that was made better.

I walked out of the store and will never purchase another product from Sears.

I drive down to Lowes and bought a new grill.Weber.

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