El Segundo, California
Not resolved

It has been two months that I have been waiting for sears repair person to come and fix the fridge that I bought under a protection plan . They cancelled the appointment twice.

Without notice. I took two days off work to stay for them to come fix it. Each time they reschedule it’s for 3 additional weeks. They had me bring an outside contractor to fix it.

And after the outside contractor diagnosed the problem. They refused to them pay for them to fix it. I am on my wits end.

I suggest no one ever buy anything from them. They are the worst company ever !

Product or Service Mentioned: Sears Refrigerator Repair.

Reason of review: Order processing issue.

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