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The sales manager told me that he had only one car battery in stock for my vehicle and the cost was $230 for the battery and installation. I have been to sears many times for a battery and have only been charged around $130.00 at the most.

I went to a local auto parts store and purchased a comparable battery for half the price he was charging.

I have also had my vehicle serviced at the same sears because the mechanic is good but I won't be going back due to these bad business practices and lack of concern by this sales manager. He should not even bother showing up for work if this is how he treats his customers.

Product or Service Mentioned: Sears Sales Manager.

Reason of review: Poor customer service.

I didn't like: No care for customers and horrible customer service.

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