Placed an order on their website on May 11th, it was supposed to be fulfilled by a 3rd party, eNiche fullfillment. After my ship by date coming and going.
I contacted sears.com, no response but got a survey about how my Customer Service experience was. I called, they gave me a phone number for the 3rd party, called, it was disconnected. Googled the 3rd party another number, also disconnected.
It has been over a month since I placed my order and sears.com just keeps telling me to wait 5 more business days to hear back from the merchant over and over again. The product is is stock, still available and not backordered.
Monetary Loss: $115.