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3.1
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Customer service
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Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Staff
Value for money
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1 comment

om September 24th,2018 item was returned over 6 weeks ago and still no refund. several calls with different answers Called Customer service requested copy indicating complaint was filed - customer service rep hung up- today is November 5th,2018 am and on phone with manager in complaints department and he seems not to b e able to locate the items.

Can someone tell me what the *** is going on . Please do not use their online order they can screw you.

In the meantime my cc is charging me interest because the iten was not credited ! ……….don't aske me to write more because I am to pissed off right now and it may not be a nice write up...{{Redacted}}

Product or Service Mentioned: Sears Manager.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $1567.

Preferred solution: Full refund.

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sandralynndavis
#1594500

You need to dispute the charge with your credit card. ASAP

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