We are VERY UNHAPPY with the Sears store in Tampa, Florida. When we purchased the Bosch washer & dryer, we were told by the sales repre, Louis, that both units used only a 110 circuits. This was one on the main criteria why we bought these units.
We were so excited that we had our contractor to wire our home for a 110 connection for the, to be deliver Bosch washer & dryer. When the washer and dryer arrived, we found out, 1) there was no power connection for the dryer. This was not mention to us by the sales person. Not really a problem. 2)We called the same store to order the necessary power supply, but then we found that we had to order a 220 power connection for the dryer. We were NOT HAPPY for we had to have our contractor re-wire our home for the 220, an additional cost we had not anticipated.
This will be the last time WE WILL EVER buy from Sears for this is the SECOND BAD experience we have encountered from this company buying large appliances. I am surprise that BOSCH, a company of your high standards & reputation is allowing a company like SEARS, with declining customer service issues, continue selling your products.