I purchased a Kenmore refrigerator from Sears less than 5 years ago.Paid over $3000.00 for it and have had problems from the beginning.
I did not purchase an extended service contract simply because I thought for that price it should last 10-20 years. Sears service has been unreliable and in some cases incompetent. Now the sealed refrigerant systems leaked and the cost from several non-sears service techs say it would be $1600.00 to fix. No help from Kenmore or Sears so no more purchases of Kenmore appliances and no more purchases from Sears.
No wonder they are having financial problems at Sears.With this kind of product it won't be long before the same happens to Kenmore.