Bought a freezer at Sears just over a year ago.Stocked it with meat and it stopped working without kicking a breaker and it badly overheated and spoiled all the meat inside which was more valuable than the freezer.
Sears will not allow me to drop it off for repair, rather insist I wait home for some one to charge me $75.00 to look at it. On top of that I would have to pay for repair. In summary: $400.00 to buy freezer-$500 to $600 worth of spoiled meat- $75.00 to look at it then $? to repair.
Do not under any circumstances pay a premium to buy Kenmore. It is of poor quality and they offer no drop off to repair.
Instead they offer 3rd party people to charge unfairly without any recourse.
Review about: Sears Repair.
Monetary Loss: $900.