25-year shingles installed 7 years ago by Sears Home Central In Ottawa ON are now cooked, curling, breaking and leaking. I get huge ice dams causing water to back up and drip inside.
Cause: Their own rep informed me in July 09 that the ventilation they installed is done incorrectly, causing excessive heat buildup in attic, and it is their responsibility.
Since early July '09 I have asked them to fix it. All I get is runaround, excuses, gobbledegook and outright lies from the local installation manager.
Be warned. If you need any work done, find another contractor than Sears.
Product or Service Mentioned: Sears Installation.