We had a technician from Sears Home Service come out to address the UE error code on our washer. He spent 10 minutes on it and told us that there is a recall related to the UE code on these washers.
He gave me all the info to call but tell me to call the next day b/c he need to upload his diagnostic result. I called the next day and they told me that there is no recall on the model. I called Sears back and demand a full refund on the service since he mis-diagnostic the issue and they all told me that there is nothing they can do.
Bad service .. I would never go to Sears again.
Review about: Sears Washing Machine Repair.
Reason of review: Poor customer service.
Monetary Loss: $75.
Preferred solution: Full refund.
I didn't like: Feel like i was scam.