Update by user Apr 17, 2015
Hey I can admit when I am obviously wrong. If I am getting this much hostility over this whole thing I must be wrong. I don't appreciate the way people have come at me be I can face that my approach to Sears was not the best.
Original review posted by user Apr 16, 2015
In January I was lured in by Sears advertising some nice headphones for $2.97 with free shipping! WOW RIGHT?!
Wrong, when you got to the site, they had several models for that price... Even better? Wrong again, then every pair you went to order, was not available. After about half an hour of not wanting to be cheated, I found 1 pair.
WHAM, I ordered fast before something went wrong. I got an order confirmation and everything. But wait, soon after I got an email "out of stock"... Shocker...
But through the whole ordeal I kept getting pushed toward expensive substitutes. I chatted with someone at Sears.com letting me know of my disappointment just to be politely pushed off. I then wrote corporate and they offered me the same price when the stock was replenished within the next few weeks. Great right?
You guessed it, NOPE. I followed the stock for 3 months (mainly not wanting them to get away with this) and the EXACT SAME COLOR never came in (wow the only available color to purchase was also the only color to not be restocked). I wrote an agent online again and tried to give them the chance to make it right and offer the EXACT SAME HEADPHONES IN ANOTHER COLOR and was told they couldn't do it for the other color. *** artists...
Oh, and P.S.
I have kept all documentation if anyone from Sears actually sees this and cares enough... Not likely...
This person wrote the review because of order processing issue of nakamichi headphones from Sears. Reviewer claimed that he or she lost $30 and wants Sears to offer any options to resolve the issue.
The most disappointing in user's experience was dishonesty. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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