I had purchased a water heater from sears along with an installation fee. When the install came with the heater he said it would be another $405.00 to do the extra installation needs for my area.
When I told him we had already paid for installation we were told that we could pay the fee or he would drop off the water heater and leave it to us to install it. Sears consumer complaint dept.
in god knows what country basically told me we didn't have to agree with the charges.Then who would install it? Don't use Sears.
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