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When I bought the fridge on 3/28/2017 I was talked into getting the credit card.I then explained that I had wanted to put 740 down and they said just get the card and then pay the 740 which will go toward your first payment.

I have now received a call saying I'm late with my credit card payment that was due 4/25/2017 so I explained that I had paid and they told me that doesn't count toward my first payment even though on my bill (my first bill) it clearly shows payment of 740.

when I called customer service all they continued to do was point out how I did not understand how it works and that the 740 was for march payment I didn't even have the card till end of march.I will not be doing business with them again if this is any indication on how they treat their customers its no wonder they are going out of business.

Review about: Sears Customer Care.

Reason of review: Poor customer service.

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