Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

BEWARE..BEWARE....I noticed sears was having a huge sale on diamonds so me an my wife figured lets buy our kids some rings. Well that has become a mess.

One ring I purchased has arrived and we took it to the jewelry store and its not even a diamond its some masonite stuff. Went I went back to the site it now says masonnite and diamond after I called and complained. I thought well you have to trust Sears but it turned out I cant. They did take the ring back at the Dayton Mall store.

The lady there was real nice and was shocked that this happened. She did mention that they are having a lot of problems being returned from online.

The online people are very hard to understand and just keep saying "i'm sorry"...I told this lady to stop saying i'm sorry and she just kept saying it. BEWARE of sears online jewelry.

Review about: Ring.

Reason of review: Not as described.

Monetary Loss: $1250.

Preferred solution: Full refund.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

You May Also Like