Sears delivered our new washer and dryer two weeks ago. The first crew didn't finish the installation.
They sent a second crew 4 days later. When we tried to use the dryer it wouln't dry. We had a repairman out today and he said that it needs 2 parts. THESE ARE BRAND NEW and they need parts.
They said that they would replace the dryer, but they are out of stock until late November.
The store won't give us a different color with out more money because it was a special sale and the pedastals came with them. Meanwhile we are stuck with no working dryer after spending $2,000 and they won't do the right thing by simply exchanging it for us.
Review about: Sears Installation.