I'm so mad Can't see straight. Bought a 7 year "Master protection agreement" in 2008 and they have NEVER paid one penny for what was SUPPOSED to be covered.
I am sitting in my house at 48 degrees without heat after 3.5 hours on the phone with "customer service" the last two days. I literally spoke to 11 people over the last two days and was diconnected 3 times. Now they say even if you were covered it would be another 24-48 hours until someone CONTACTS you! No way - I am paying out of my own pocket and suing them.
P.S. i am freezing!
Monetary Loss: $5.