State: California City: San Rafael Product: Sears Dryer Repair Clear all filters (1 of 22 reviews match)

Sears in San Rafael, California - Repeat Negligence on Dryer Repair

Sears has come to my home 4 times to repair an LG dryer. They continue to send repair men who do the same thing over and over again, order the same part, make me wait 2 weeks to install the same part, and then wait two weeks again to come back to fix what they never fixed. They NEVER stop to figure out why this part keeps blowing out the second I turn my dryer on. When I call to explain, they make me wait for my appointment. This is an absolutely egregious way to do business. No wonder they continually have to close stores and are losing market share. The WORST customer service of any company I've even experiences.
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#930946 Review #930946 is a subjective opinion of poster.
Sears Dryer Repair
  • Customer no service
  • Technicians who do not do their job
  • Lack of accountability
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
  • Sears complaint
  • Sears Horrible
  • Worst Customer Service Sears

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Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
(888) 204-4019
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