Sears Home Service sends me an email confirmation for a service call and then a wierd "Service Bench" sends an email they will be providing the service. After two calls to the now call center in the Philippines, it appears I'm stuck with I don't know who to fix my washer.
It's bad enough Sears moved their call center to another country since we need those jobs here but Sears should have simply explained in their email that they use other contractors besides Sears Tecnichians rather than have me wonder if I was involved in a Scam with the second email.
Yes I'm upset. Looks like Trump has no control over Corporate America.
Product or Service Mentioned: Sears Customer Care.
Reason of review: Poor customer service.