Fridge went out on August 21 or 22nd called lady will put me on emergency call ASAP and they will call me the next day at 8am and let me know when they can look at the fridge. Next day no one called ,I called again that day and they couldn’t give me a day ,spoke again then they said the Sept 16 I said no way it needs to be looked at now ,everything is spoiling.
then they give me a day August 29th.I am so upset with this company. then they say I need extended coverage for the food
Product or Service Mentioned: Sears Repair.
Reason of review: Poor customer service.
Monetary Loss: $250.
Preferred solution: Pay for my food that I lost.
Sears Pros: Willingness to help find solutions, Too long for someone to come ou.